Making AI transformation
predictable for the enterprise.
Novitates Tech is the AI transformation partner enterprises trust to ship outcomes. On Pega and Kore.ai — inside the AI stack you've already licensed. BFSI-native. 15+ years. Headquartered in Hyderabad, serving APAC, EMEA, and the Americas.
The positioning stack
To make AI transformation predictable for the enterprise.
Help banks, insurers, healthcare and telcos move AI from slideware to production — with certainty of outcome, on Pega and Kore.ai, inside their licensed AI stack.
The world's first digital workforce — Novitates engineers and AI agents working as teammates. AI-fluent, governance-first, outcome-obsessed.
We don't bill hours. We deliver outcomes.
Every engagement is structured around a measurable business result. Predictable workflows on governed platforms make that possible. Sharing commercial skin in the game with you does too.
Discover
AI readiness assessment. Opportunity portfolio. ROI model. Blockers identified before they become failures.
Design
Target architecture. Agent design. Governance controls. Platform selection. Data-residency confirmed.
Engineer
AI architect + senior engineers + domain SME. Sprint-based. Milestone gates. NovaVerse™ agents deployed.
Operate
SLA-backed. Outcome measurement. Continuous improvement. Per-transaction or retainer model kicks in.
Four models. One philosophy — shared accountability.
Per-transaction
Per-call, per-claim, per-policy processed. Volume bands. SLAs on FCR, accuracy, cycle time.
Outcome-linked retainer
Monthly retainer with outcome multipliers. Meet SLA = base fee. Exceed = bonus. Miss = reduced.
T&M
Available for discovery phases or genuinely novel work. Not our preferred model.
Your AI licence. Your data residency.
Inside your perimeter.
We deliver inside your approved AI stack — Copilot in your Microsoft tenant, Amazon Q in your AWS account, Pega GenAI Coach on your deployment, Claude or ChatGPT through your enterprise licence. The productivity uplift inside your security boundary.
✓ What we do
✕ What we won't do
SOC 2 Type II
Annual audit. Report available under NDA.
ISO 27001
Certified and maintained annually.
HIPAA-ready
BAA available. Delivery inside HIPAA-compliant env.
GDPR & DPDP
EU AI Act + India DPDP aligned controls.
Active partners. Honest about what's next.
CLM, Claims, Customer Service, Underwriting, Constellation, Infinity '24.
XO Platform, AgentOS, conversational AI and voice at enterprise scale.
Cloud migration, Pega on AWS, Bedrock LLM inside client tenancies.