Modernization · Cloud

Move to cloud.
Without breaking what works.

Lift, refactor, or re-architect on AWS. Pega Cloud Choice, Kore.ai cloud, and data platform modernisation in a single engagement. Zero-downtime cutovers. Your data residency maintained.

Start a cloud assessment
What we deliver

Capabilities & deliverables.

🏋️ Lift & Shift on AWS

Move as-is to AWS infrastructure. Fastest path to cloud. Operational benefits immediately. Optimise for AI workloads in subsequent phase.

🔧 Refactor for Cloud-Native

Restructure for cloud-native benefits — containerisation, auto-scaling, reduced operational overhead. AI-ready output enables Bedrock and Pega GenAI layer attachment.

☁️ Pega Cloud Choice

Pega Infinity '24 on AWS, client-managed cloud, or Pega Cloud. We handle migration, configuration, and zero-downtime cutover. Constellation-ready post-migration.

🤖 Kore.ai Cloud Deployment

XO Platform on cloud. AgentOS deployment. Multi-tenant voice infrastructure. Data residency in your chosen AWS region. Multi-language voice ready.

📊 Data Platform Modernisation

Data lake, data warehouse, streaming pipelines — cloud-native and GenAI-ready. Amazon Bedrock, S3, Athena, and Glue integration. The foundation for AI on your enterprise data.

🔒 Data Residency & Compliance

Your data stays in your approved region. Tested and documented before cutover. Aligned to RBI, IRDAI, HIPAA, GDPR, DPDP data localisation requirements.

Use cases from Pega · Kore.ai · AWS

Use cases — from Pega, Kore.ai & AWS

Real patterns proven at scale across the industry. Novitates implements these inside your governed enterprise platform.

AWS

AWS for Financial Services GenAI — Cloud-First

AWS helps financial institutions combat fraud, automate operations, and innovate with enterprise-grade security. 7 of top 10 US banks, 7 of top 10 US health plans on AWS.

Top FSI trusted
Pega

Pega Cloud Choice — Zero-downtime Migration

Pega Cloud Choice delivers Pega Infinity on AWS with managed operations. Migration from on-premise to cloud with zero-downtime cutovers, SOC 2, and ISO 27001 inherited.

Zero-downtime
AWS

NatWest — ML on AWS, 100 models in production

NatWest leverages nearly 100 ML models and data analytics on AWS to improve customer experiences. Cloud migration enabled AI at scale across the bank.

100 ML models live
AWS

AWS Bedrock — GenAI inside your tenancy

Access Claude, Cohere, Llama, and Mistral through Amazon Bedrock — private, secure, inside your AWS tenancy. No data leaves your environment. GDPR and DPDP compliant.

Inside your tenancy
Kore.ai

Kore.ai Cloud — Enterprise Voice at Scale

Kore.ai cloud infrastructure handles high-volume voice and chat workloads with SOC 2 Type II, HIPAA, GDPR, and ISO 27001 compliance. Deployed within your chosen region.

SOC 2 · ISO 27001
AWS

AWS re:Invent 2025 — Agentic AI at Financial Scale

Nasdaq, Visa, and NAB showcased agentic AI on AWS at re:Invent 2025. Gartner: 40% of enterprise applications will integrate task-specific AI agents by end of 2026.

40% enterprise adoption by 2026

Use cases sourced from Pega, Kore.ai, and AWS published documentation. Novitates implements these patterns inside your enterprise environment on Pega and Kore.ai.

Typical engagement

How a typical engagement runs.

01

Cloud readiness

Infrastructure assessment. Data residency requirements. Migration strategy selection. Compliance mapping.

02

Migration plan

Cutover design. Rollback plan. Zero-downtime architecture. Data validation protocols confirmed.

03

Migrate & validate

Phased migration. Data integrity checks at every stage. Performance baseline comparison against on-premise.

04

AI-enable

Bedrock, Pega GenAI, Kore.ai cloud connected to your migrated data. First AI use case live within 30 days of cutover.

Production proof · Not projections

Live outcomes from the field.

Every metric below is contractually committed and verified in production — not pilot projections or analyst estimates.

Insurance · Claims AI · Pega CS
Top-10 global insurer — FNOL triage on Pega Customer Service
3.4d
Claims cycle (from 9d)
62%
Cycle time reduction

GenAI document triage + fraud-aware decisioning. Sub-15-minute FNOL intake. Regulator-grade audit trail on every AI decision.

Banking · CLM · Pega CLM
Amicorp Group — OBEC compliance copilot inside Pega CLM
62%
Reviewer time saved
100%
Audit coverage

KYC remediation + beneficial ownership reasoning inside Pega CLM. Multi-jurisdiction compliant. Every agent action logged.

Insurance · Underwriting · Pega
IFFCO Tokio — Underwriting & health-claims copilot
41%
Auto-decisioned
↓65%
Review time

Multi-line underwriting AI — health, motor, property. IRDAI-aligned governance. Human decision point on all exceptions.

30 minutes. No deck. No pitch.

A working session with an AI strategist and a senior engineer. We'll sketch how your problem ships — architecture, models, controls, and a 90-day path to a measured outcome.