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Accelerator · Agentic AI
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NovaVerse™

Pre-built Pega agents.
Governed from day one.

A curated, growing library of production-ready Pega agents — built to Novitates' governed architecture standards, audit-logged by default, and ready to plug directly into your Pega cases. Every agent bounded, traceable, and regulator-walkable.

Request a NovaVerse™ demo ← All accelerators
The governed agent architecture

Every agent follows four non-negotiable rules.

01

Case-layer logged

Every action is a Pega case event. Agents can't take unlogged actions.

02

Bounded tool access

Each agent has scoped access to only the tools it needs for its role. No privilege creep.

03

Human-in-the-loop

Consequential decisions route to human review. Escalation rules calibrated to your regulatory framework.

04

Your tenancy only

Agents run inside your Pega deployment. Your data, your models, your environment.

The agent library

Five production-ready agents.
More added quarterly.

Every agent below is in production at Novitates clients. Deploy in a week. Customise to your data model in a sprint. New agents added quarterly based on client demand.

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Claims Triage Agent

Classifies, routes, and summarises FNOL documents. Flags fraud signals using configurable rules. Logs every triage decision in the Pega claims case.

Pega ClaimsInsuranceFNOL
✓ In production
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KYC Reviewer Agent

Reviews KYC documents, checks beneficial ownership, flags remediation gaps. Runs inside Pega CLM. Multi-jurisdiction compliant. Full audit trail. Amicorp-proven.

Pega CLMBankingKYC
✓ In production · Amicorp
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Document Classifier

Multi-format document understanding — PDF, scanned, handwritten. Routes to the right case branch. Extracts structured data for downstream Pega decisioning.

Pega PlatformGenAI BlueprintMulti-industry
✓ In production
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Underwriting Copilot

Risk scoring, policy fit analysis, exception flagging inside the underwriting case. Human decision point maintained. IRDAI, FCA, IRDA-aligned governance controls. IFFCO Tokio proven.

Pega UnderwritingInsuranceIRDAI
✓ In production · IFFCO Tokio
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Compliance Monitor

Continuous compliance checking against policy rules and regulatory requirements. Alerts on breach conditions. Every check logged as a Pega case event. DPDP, GDPR, HIPAA-aware.

Pega PlatformMulti-industryCompliance
✓ In production
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More agents quarterly
Request a specific agent for your use case
Request an agent →
Production proof · Not projections

Live outcomes from the field.

Every metric contractually committed and verified in production.

Insurance · Claims AI · Pega CS
Top-10 global insurer — FNOL triage on Pega Customer Service
3.4d
Claims cycle
62%
Cycle reduction

GenAI document triage + fraud-aware decisioning. Sub-15-minute FNOL intake.

Banking · CLM · Pega CLM
Amicorp Group — OBEC compliance copilot
62%
Time saved
100%
Audit coverage

KYC remediation + beneficial ownership reasoning inside Pega CLM.

Insurance · Underwriting · Pega
IFFCO Tokio — Underwriting & health-claims copilot
41%
Auto-decisioned
↓65%
Review time

Multi-line underwriting AI. IRDAI-aligned governance. Human decision on exceptions.

Request the full case study pack

30 minutes. No deck. No pitch.

A working session with an AI strategist and a senior engineer. We'll sketch how your problem ships — architecture, models, controls, and a 90-day path to a measured outcome.

Book a working session Email us directly