Commerce Cloud.
On the platform you already run.
Composable storefront, order management, and omnichannel commerce. B2B + B2C, built entirely on Pega. One platform, one audit trail, one vendor. No separate commerce licence. No integration headaches.
Six capabilities. One Pega case.
Composable Storefront
Modular, brand-able B2C and B2B storefront built on Pega Constellation. Mobile-first, PWA-ready. Product catalogue, search, and personalised recommendations inside the Pega case.
Order Management
End-to-end order lifecycle, placement through fulfillment, returns, exchanges, and exception handling. Every order is a Pega case. Complete audit trail. SLA monitoring built in.
Omnichannel Commerce
Web, mobile, in-store POS, call centre, and partner channels, unified on the same Pega case. One inventory view. One customer record. No data silos between channels.
B2B Commerce
Account hierarchies, contract pricing, approval workflows, bulk ordering, and invoicing, all inside Pega CLM and case management. Designed for enterprise supplier and distributor networks.
Loyalty & Retention
Member management, points engine, tier rules, and redemption workflow inside Pega. AI-personalised offer delivery via Customer Decision Hub. Real-time triggers based on purchase behaviour.
Integration Layer
Pre-built connectors to ERP (SAP, Oracle), WMS, payment gateways, and logistics providers. Pega Integration Hub-based. Your existing systems, not replaced, enhanced.
Built for Hospitality, Retail, and beyond.
Hospitality
Booking engine, ancillary upsell, F&B ordering, loyalty and membership, unified on Pega. One guest record. Every interaction a case.
Retail
Omnichannel retail: web, mobile, POS, and partner. Order management, returns, exchanges, and loyalty, all inside one Pega case layer.
B2B Enterprise Commerce
Account hierarchies, contract pricing, bulk ordering, invoice management, designed for enterprise supplier and distributor networks on Pega CLM.