AI Services · Consulting

AI strategy your CTO
can defend on Monday.

AI readiness assessment, opportunity portfolio, target operating model, and the ROI math your CFO will sign. Aligned with EU AI Act, DPDP, IRDAI from day one.

Request a readiness assessment
What we deliver

Capabilities & deliverables.

🎯 AI Readiness Assessment

5-level scoring: data maturity, talent, infrastructure, governance, regulatory alignment. Blockers prioritised. Quick wins identified. Delivered in 2–3 weeks.

📋 AI Opportunity Portfolio

8–15 ranked use cases with effort, value, risk, and regulatory alignment scores. Your AI roadmap for 18–36 months — defensible to a board and a regulator.

🏗️ Target Operating Model

Teams, vendors, platforms, and governance structures post-AI. Aligned to your sector — BFSI, healthcare, or telco. Digital workforce model embedded.

💰 Board-ready Investment Case

CFO model with sensitivities. Outcome-based commercial model options. Risk-adjusted return scenarios. Ready for board sign-off.

⚖️ Responsible AI Playbook

Controls aligned with EU AI Act, DPDP, IRDAI, HIPAA. Governance framework. Audit trail requirements. Model risk management documentation.

🗺️ NovaPath™ Roadmap

Phased implementation plan: Discover → Design → Engineer → Operate. 90-day path to first live outcome defined and committed as part of deliverable.

Use cases from Pega · Kore.ai · AWS

Use cases — from Pega, Kore.ai & AWS

Real patterns proven at scale across the industry. Novitates implements these inside your governed enterprise platform.

Pega

Pega Predictable AI™ — Governed Strategy

AI decisions governed by workflows, policies, and business rules — transparent, auditable, aligned to enterprise intent. The foundation for any BFSI AI strategy on Pega.

"AI you can trust"
Kore.ai

Kore.ai AI Maturity Assessment

Enterprises in insurance, energy, and pharma: AI adoption accelerates when documentation-heavy processes meet structured AI playbooks. Kore.ai's 2025 research identifies top ROI clusters.

ROI-ranked use cases
AWS

AWS GenAI Innovation Center — 73% POC-to-Production

AWS GenAI Innovation Center: 73% of initiatives moved from proof of concept to production in 2025. Some solutions ready in as little as 45 days with the right strategy framework.

45-day to production
AWS

AWS Financial Services — GenAI Use Case Prioritisation

AWS identifies 4 category clusters for FSI GenAI: customer productivity, document intelligence, product innovation, and process automation. Prioritised by regulatory risk and ROI.

4-cluster framework
Pega

Pega Blueprint — Legacy AI Strategy

Over 150,000 blueprints created since April 2024. Pega Blueprint AI strategy accelerates enterprise roadmap from months to weeks by ingesting legacy documentation and logic.

Weeks not months
Kore.ai

Kore.ai BFSI AI Playbook — 9 Use Cases

Kore.ai's BFSI AI guide: 9 use cases spanning shared operational workflows, core banking operations, and insurance processes. Multi-agent orchestration makes them structured and predictable.

9-use-case framework

Use cases sourced from Pega, Kore.ai, and AWS published documentation. Novitates implements these patterns inside your enterprise environment on Pega and Kore.ai.

Typical engagement

How a typical engagement runs.

W1

Discovery workshops

Stakeholder interviews, data landscape review, platform audit, regulatory mapping.

W2

Readiness scoring

5-level scoring delivered. Blockers prioritised. Quick wins identified.

W3

Opportunity portfolio

Use cases ranked, effort-sized, ROI-modelled. Regulatory alignment checked.

W4–6

Board pack

Investment case, TOM, Responsible AI playbook, NovaPath™ roadmap. Executive sign-off ready.

Production proof · Not projections

Live outcomes from the field.

Every metric below is contractually committed and verified in production — not pilot projections or analyst estimates.

Insurance · Claims AI · Pega CS
Top-10 global insurer — FNOL triage on Pega Customer Service
3.4d
Claims cycle (from 9d)
62%
Cycle time reduction

GenAI document triage + fraud-aware decisioning. Sub-15-minute FNOL intake. Regulator-grade audit trail on every AI decision.

Banking · CLM · Pega CLM
Amicorp Group — OBEC compliance copilot inside Pega CLM
62%
Reviewer time saved
100%
Audit coverage

KYC remediation + beneficial ownership reasoning inside Pega CLM. Multi-jurisdiction compliant. Every agent action logged.

Insurance · Underwriting · Pega
IFFCO Tokio — Underwriting & health-claims copilot
41%
Auto-decisioned
↓65%
Review time

Multi-line underwriting AI — health, motor, property. IRDAI-aligned governance. Human decision point on all exceptions.

30 minutes. No deck. No pitch.

A working session with an AI strategist and a senior engineer. We'll sketch how your problem ships — architecture, models, controls, and a 90-day path to a measured outcome.