Modernization · Upgrades

Upgrades without
the upgrade pain.

Pega Infinity '24, Kore.ai migrations, Constellation UI upgrades — with zero-downtime cutovers. NoviCon™ delivers 40–50% faster Constellation migration than manual approaches.

Get an upgrade assessment
What we deliver

Capabilities & deliverables.

🚀 NoviCon™ — Constellation Accelerator

Automated classic-to-Constellation UI conversion. Auto-generated regression suites. Design-system mapping. 40–50% faster than manual. The most defensible upgrade IP Novitates owns.

⬆️ Pega Infinity '24

Full upgrade path from Pega 7, 8, or earlier Infinity. AI-ready post-upgrade. Zero-downtime cutover strategy. Constellation UX enabled. GenAI Blueprint available post-upgrade.

🔄 Kore.ai Version Migrations

XO Platform version upgrades with full regression coverage. AgentOS enablement on upgrade. Dialog preservation and enhancement. Multi-language NLU retraining included.

🧪 Auto-generated regression

Test suites generated before migration begins. Every existing behaviour locked in. Automated regression run on every sprint. No silent breakages.

🎨 Design-system mapping

Classic UI components mapped to Constellation design system. Your brand applied. Mobile-first responsive Constellation UX. Accessibility standards (WCAG 2.1) maintained.

⚡ Zero-downtime cutover

Blue-green deployment strategy. Rollback plan tested before cutover. Business continuity maintained. SLA commitments honoured through migration window.

Use cases from Pega · Kore.ai · AWS

Use cases — from Pega, Kore.ai & AWS

Real patterns proven at scale across the industry. Novitates implements these inside your governed enterprise platform.

Pega

Pega Infinity '25 — AI + Low-code + Automation

Pega Infinity '25 (2025): AI, low-code, and automation across Pega Cloud, Pega Platform, Customer Decision Hub, Customer Service, and Sales Automation — all with Constellation UX.

"AI-ready from upgrade"
Pega

Constellation UX — Modern Enterprise UI

Constellation is Pega's design system for modern enterprise apps. 150,000+ blueprints created since April 2024. Migration from Classic to Constellation is the most common Pega upgrade request in 2025–2026.

Most in-demand upgrade
Pega

Pega Blueprint — Accelerated Upgrade Design

Blueprint analyzes legacy Pega configuration, summarizes it, and redesigns it as a modern cloud-native process. Human validation before go-live. Workflow design from months to weeks.

Months → weeks
Kore.ai

Kore.ai XO — Platform Evolution 2025

Kore.ai XO Platform: Forrester Wave Leader, Cognitive Search 2025. Highest score across 11 criteria. Enterprises upgrading to latest XO gain AgentOS, Agent Platform, and Search AI capabilities.

Forrester Leader 2025
AWS

AWS Transform + Pega Blueprint — Legacy to Cloud

AWS Transform and Pega Blueprint 5-year partnership: ingest legacy assets and rapidly reimagine as modern Pega workflows. Available via AWS Marketplace with financial benefits.

Joint AWS + Pega offer
Pega

Pega Customer Decision Hub — AI Upgrade Path

Upgrading to Infinity '24 enables Customer Decision Hub — real-time, AI-powered next-best-action across all channels. Available as an upgrade module on existing Pega licences.

Revenue uplift post-upgrade

Use cases sourced from Pega, Kore.ai, and AWS published documentation. Novitates implements these patterns inside your enterprise environment on Pega and Kore.ai.

Typical engagement

How a typical engagement runs.

01

Upgrade assessment

Current version audit. Customisation inventory. NoviCon compatibility check. Risk and timeline scoped.

02

NoviCon conversion

Automated classic-to-Constellation conversion. Regression suite generated. Design system mapped.

03

UAT & cutover

Parallel run on new version. Full regression. Stakeholder sign-off. Zero-downtime cutover executed.

04

AI-enable

GenAI Blueprint, Knowledge Buddy, and GenAI Coach activated on upgraded platform. First AI outcome within 8 weeks of cutover.

Production proof · Not projections

Live outcomes from the field.

Every metric below is contractually committed and verified in production — not pilot projections or analyst estimates.

Insurance · Claims AI · Pega CS
Top-10 global insurer — FNOL triage on Pega Customer Service
3.4d
Claims cycle (from 9d)
62%
Cycle time reduction

GenAI document triage + fraud-aware decisioning. Sub-15-minute FNOL intake. Regulator-grade audit trail on every AI decision.

Banking · CLM · Pega CLM
Amicorp Group — OBEC compliance copilot inside Pega CLM
62%
Reviewer time saved
100%
Audit coverage

KYC remediation + beneficial ownership reasoning inside Pega CLM. Multi-jurisdiction compliant. Every agent action logged.

Insurance · Underwriting · Pega
IFFCO Tokio — Underwriting & health-claims copilot
41%
Auto-decisioned
↓65%
Review time

Multi-line underwriting AI — health, motor, property. IRDAI-aligned governance. Human decision point on all exceptions.

30 minutes. No deck. No pitch.

A working session with an AI strategist and a senior engineer. We'll sketch how your problem ships — architecture, models, controls, and a 90-day path to a measured outcome.